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Terms of Service

Last Updated: January 23, 2026

These Terms of Service (hereinafter referred to as the “Terms”) set forth the terms and conditions for using the AI tutor app “AURUM” (hereinafter referred to as the “App”) provided by AURUM (hereinafter referred to as “we,” “us,” or “our”). Users are requested to use the App in accordance with these Terms.

Article 1 (Applicability)

  1. These Terms shall apply to all relationships related to the use of the App between the user and us.
  2. We may establish various rules (hereinafter referred to as “Individual Provisions”) regarding the App in addition to these Terms. These Individual Provisions shall constitute part of these Terms regardless of their name.
  3. By downloading, installing, or using the App, you are deemed to have agreed to these Terms. If you do not agree, please stop using the App immediately and uninstall it.

Article 2 (Ownership and License)

  1. Subject to compliance with these Terms, we grant the user a non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.
  2. Users shall not reproduce, modify, change, reverse engineer, decompile, disassemble, or create derivative works of the App.

Article 3 (User Accounts)

  1. Registration of an account may be required to use certain features of the App.
  2. Users are responsible for properly managing their authentication information (including device ID) for the App.
  3. We shall not be liable for any damages caused by inadequate management of authentication information.

Article 4 (Prohibited Acts)

Users shall not engage in the following acts when using the App:

  1. Acts that violate laws and regulations or public order and morals.
  2. Acts related to criminal activities.
  3. Acts that destroy or interfere with the functions of our or third-party servers or networks.
  4. Acts that may interfere with the operation of our services.
  5. Acts attempting to elicit unintended responses from AI, such as prompt injection attacks.
  6. Unauthorized access or attempts thereof.
  7. Acts that infringe on intellectual property rights, such as copyrights (including copyrights of textbooks and problem sets).
  8. Acts utilizing AI-generated content to spread false information or for fraudulent purposes.
  9. Other acts that we deem inappropriate.

Article 5 (Suspension of Service)

  1. We may suspend or interrupt the provision of all or part of the App without prior notice to users if we determine that any of the following apply:
    • When performing maintenance checks or updates on the computer system for the App.
    • When provision of the App becomes difficult due to force majeure such as earthquakes, lightning, fires, power outages, or natural disasters.
    • When computers or communication lines stop due to an accident.
    • Other cases where we judge that provision of the App is difficult.
  2. We shall not be liable for any disadvantage or damage suffered by users or third parties due to the suspension or interruption of the provision of the App.

Article 6 (Restriction of Use and Account Deletion)

  1. We may restrict the use of all or part of the App or delete the user’s account without prior notice if the user falls under any of the following:
    • Violation of any provision of these Terms.
    • Other cases where we judge that use of the App is inappropriate.
  2. We shall not be liable for any damages caused to users by our actions based on this article.

Article 7 (Premium Plan and Billing)

  1. The App provides certain paid features (hereinafter referred to as “Premium Plan”).
  2. Charges will be billed to the user’s Apple ID or Google Play account.
  3. Subscriptions will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
  4. Users can manage or cancel auto-renewal at any time from their account settings.
  5. No refunds will be given for partial periods upon cancellation.

Article 8 (Disclaimer of Warranties and Limitation of Liability)

  1. Disclaimer: The App is provided on an “AS IS” basis. We make no warranties, express or implied, regarding defects in fact or law (including safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security-related defects, errors or bugs, or infringement of rights).
  2. AI Accuracy: Explanations and answers provided by the App are generated by AI. We do not guarantee the accuracy, completeness, or educational effectiveness of such content. Users use this at their own risk.
  3. Limitation of Liability: We shall not be liable for any damages caused to users arising from the App, except in cases of our willful misconduct or gross negligence. However, if the contract between us and the user regarding the App (including these Terms) constitutes a consumer contract under the Consumer Contract Act, this disclaimer does not apply.
  4. Liability Cap: Even in the case specified in the proviso of the preceding paragraph, we shall not be liable for damages arising from special circumstances (including cases where we or the user foresaw or could have foreseen the occurrence of damage) among damages caused to the user by our negligence (excluding gross negligence). Furthermore, compensation for damages caused to the user by our negligence (excluding gross negligence) shall be limited to the amount of usage fees received from the user in the month in which the damage occurred.

Article 9 (Modification of Service)

We may change the content of the App or discontinue the provision of the App without notifying the user, and we shall not be liable for any damages caused to the user by this.

Article 10 (Modification of Terms)

We may modify these Terms at any time without notifying the user if we deem it necessary. If a user starts using the App after the modification of these Terms, such user shall be deemed to have agreed to the modified Terms.

Article 11 (Privacy)

We shall handle personal information obtained through the use of the App appropriately in accordance with our “Privacy Policy.”

Article 12 (Governing Law and Jurisdiction)

  1. These Terms shall be interpreted in accordance with the laws of Japan.
  2. In the event of a dispute regarding the App, the court having jurisdiction over our location (Tokyo District Court) shall be the exclusive agreed court of jurisdiction.

Contact:
eerf0309+aurum@gmail.com

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